
Certificate of Completion
THIS ACKNOWLEDGES THAT
HAS COMPLETED THE SUMMER 2025 UX RESEARCH BOOT CAMP
Luxin Yin
Roman Holowinsky, PhD
JULY 08, 2025
DIRECTOR
DATE

TEAM
Social Media Loves
Luxin Yin, Jess Smalley, Rina James

Project 1: WE conducted market research assessing the viability of expanding hours and offerings for Strauf's Cafe, a coffee shop on the Ohio State University campus. Using 300 surveys and an analysis of market saturation and demand, we identified expansion as adding value to the business.
Project 2: We assessed website conversion for Paws Out, an online pet retailer to understand why cart abandonment rates were 6% higher than average. We identified key sticking points where trust breaks down between consumers and the retailer, and made recommendations for improvement to improve purchase rates.
Project 3: We explored declining memberships for a subscription-based makeup company, and conducted an A/B test to evaluate how different membership tiers impact signup and retention rates.
